Privacy policy
Introduction
Exobaz ("we," "our," "us") values your trust and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
When you visit our website or place an order, we may collect:
- Your name, phone number, and delivery address
- Your email address, if provided
- Order details and purchase history
- Basic technical information such as browser type and device, collected automatically for site performance
How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Communicate with you about your order status
- Respond to your inquiries and provide customer support
- Improve our website and shopping experience
Cookies
Our website may use cookies to enhance your browsing experience and understand how visitors use our site. You can adjust your browser settings to manage or disable cookies, though this may affect certain site features.
Third-Party Services
We use Shopify to power our online store. Shopify may process certain information to support order fulfillment, secure payments, and site analytics, in accordance with their own Privacy Policy.
Data Security
We take reasonable precautions to protect your personal information from unauthorized access, loss, or misuse. However, no online transmission is completely secure, and we encourage you to take care when sharing personal information online.
Your Rights
You may contact us at any time to ask questions about your data, request corrections, or ask us to remove your information, subject to applicable UAE regulations.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy, please reach out to us through our Contact page.